Inner Balance Healing, PLLC is committed to protecting the privacy and security of the clients’ personal health information (PHI.) This policy shares how we collect, use, store, and keep your data in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes communication through online platforms like Doxy, Sessions Health, and other online therapy technologies.

Inner Balance Healing, PLLC may collect the following types of information for the purpose of providing therapy services: (PHI) Personal Health Information: name, address, phone number, email address, and date of birth. (HI) Health Information: medical history, treatment plans, diagnoses, and clinical therapy notes. (CD) Communication Data: data associated with virtual therapy sessions.

Inner Balance Healing, PLLC may use and disclose your PHI only for the following purposes: treatment (therapy services and support, communication via Telehealth platforms (doxy or others), payment (for billing and payment purposes-insurance claims/payment processing), healthcare operations (for practice management, quality improvement, and legal compliance.) Consent will be obtained prior to using your data.

Inner Balance Healing, PLLC utilizes secure methods to ensure your data is transmitted and stored safely, which is compliant with HIPAA standards. Your health records are retained for 5 years. After this period, your records are destroyed.

Clients at Inner Balance Healing, PLLC have the right to access and review your information. You may request access to your records, request corrections or updates to your health information if is inaccurate or incomplete, revoke consent to share information with specific individuals or entities at any time, except where required by law, request restrictions on your how your health information is used or shared, though we are not obligated to agree to such restrictions.

Inner Balance Healing, PLLC will promptly notify clients in accordance with HIPAA’s breach notification rule, in the unlikely even of a data breach. Inner Balance Healing reserves the right to update this privacy policy to comply with legal requirements and best practices. Any changes will be communicated to clients, and the updated privacy policy will be made available on the website.

If you have any questions concerning the privacy policy, please contact me at heather@innerbalancehealingpllc.com